Contact | Bright Systems

Your project

How can we help?

Select all topics that apply to your project. Your choices determine the follow-up questions.

Which topics apply to your project?

Choose as many as apply.

Website or digital presenceA new website or improvements to an existing one.Automate routinesExisting programs and data should work together more smoothly.Purpose-built softwareA tool built for your specific needs.Not sure yet or a mix of topicsSomething needs to improve, but the right solution is not yet clear.

Focus

What is the main focus?

Which areas apply?

Choose as many as apply.

Starting point

Where do we start?

What you already have determines the scope of the new website.

Is there a website today?

No, not yetYes, but it no longer represents us wellYes, and it should be extended

What should happen to the existing website?

Keep it and improve it step by stepRebuild it and carry over what worksWe would like to decide that together

Address of the current site (optional)

What is already in place for your domain and visual identity?

Choose as many as apply. Each of the last two options must be selected on its own.

A domain is securedA visual identity is in placeBoth are still openWe are not sure yet

Purpose

What should the site achieve?

What matters most to you?

Choose as many as apply.

Who should it reach first and foremost?

Choose as many as apply.

Individual customersCompanies and institutionsExisting customersFuture employees

Content

Content and languages

How ready are your texts and images?

Largely in placeSome are ready, others need revisingMost still need to be createdHard to judge

Which languages should the site offer?

Choose as many as apply.

GermanEnglishAdditional languagesStill open

Features

What should the site be able to do?

Which features matter to you?

Choose as many as apply.

What should be sold or paid for?

Choose as many as apply.

Products with shippingDigital products or downloadsAppointments, courses or vouchersStill open

How are appointments arranged today?

Choose as many as apply.

By phoneBy emailThrough an existing systemIn another way

Focus

What kind of support are you looking for?

Which areas apply?

Choose as many as apply.

Recurring processesPersonal AI agentAI agent for a team or businessInterfaces and data sources

What should the agent help with? (optional)

Who should work with it?

One personA teamSeveral parts of the businessStill open

Which systems or data sources are relevant? (optional)

What would suit you for hosting and managing the solution?

Locally on a device or in our own networkOn our existing system or serverManaged by Bright Systems or a suitable external serviceStill open

The routine today

Which routines take up the most time?

The more specific your description, the easier it is to assess what automation can achieve.

Which routines should become easier?

Choose as many as apply.

Copying data between programs by handSorting and answering incoming enquiriesCompiling reports or summariesResolving queries and obtaining approvalsSomething else

Describe the routine briefly (optional)

Voice message

Record a voice message or use the text field above. Recording stops automatically after two minutes. Your recordings are uploaded only when you send the enquiry and must not exceed 2 MB in total.

What usually sets the routine off?

Choose as many as apply.

Systems and data

What is involved?

Which programs and tools are involved?

Choose as many as apply.

What are the main types of data involved?

Choose as many as apply.

Scale

How often, how many?

How often is the routine carried out?

How many people hand something over along the way?

Time is often lost during handovers.

One person aloneTwo to five peopleMore than five peopleIt changes

Outcome

What should be better in the end?

What should the automation achieve?

Choose as many as apply.

Does the routine involve personal or confidential data?

This shapes how access and storage are designed.

YesNoNot sure

Are access permissions defined for this data?

Yes, clearly definedPartlyNot yetNot sure

Focus

What kind of software do you need?

Which areas apply?

Choose as many as apply.

Internal toolWeb app or portal for external usersExtension or connectionOperating a solution

What would suit you for hosting and managing the solution?

Locally on a device or in our own networkOn our existing system or serverManaged by Bright Systems or a suitable external serviceStill open

Purpose

For what, and for whom?

What should the software do?

Choose as many as apply.

Who will work with it?

Choose as many as apply.

Our teamCustomersExternal partnersA few individuals at first

Today

How is this handled today?

The current workaround often makes it clear what the new tool needs to do.

What are you currently using?

Choose as many as apply.

Should existing data be migrated?

Yes, as completely as possiblePartly, the essentialsNo, we will start from scratchStill open

Use

Where, and with which permissions?

Where should the software be used?

Choose as many as apply.

In the browser at a deskOn a phone or tabletStill open

Do different people need different permissions?

YesNo, everyone sees the sameNot sure

Which differences matter?

Choose as many as apply.

Who may see whatWho may edit whatWho may approveWho manages accounts and settings

Context

Connections and priorities

What should the software connect to?

Choose as many as apply.

How many people will likely use it?

Up to fiveSix to twentyMore than twentyStill open

What matters to you at the start?

Choose as many as apply.

Start using an initial version soonBuilt to grow from day oneEspecially simple to useReliable, economical operation

Starting point

What best describes your situation?

You do not need to have a solution in mind. Your answer determines what we ask next.

What is making your work difficult?

Choose as many as apply.

Repetitive manual work takes up timeOur public presence is dated or missingImportant information is scatteredA routine is error-prone or keeps stallingIt is still hard to pin down

Describe it in your own words if you like (optional)

Voice message

Record a voice message or use the text field above. Recording stops automatically after two minutes. Your recordings are uploaded only when you send the enquiry and must not exceed 2 MB in total.

Change

What should noticeably change?

How would you recognise an improvement?

Choose as many as apply.

More time for what mattersFewer errors and follow-upsBeing found and understood more easilyA clearer view of status and figuresWe can offer something new

Who is mainly affected?

Choose as many as apply.

MyselfOur teamCustomersExternal partners

A closer look

Manual work in detail

Where does the manual work begin?

Choose as many as apply.

How often does it occur?

Several times a dayAbout once a dayAbout once a weekLess often, but time-consuming

A closer look

Your presence in detail

What exists at the moment?

Choose as many as apply.

A website of our ownProfiles on platformsPractically nothing visible

What bothers you about it?

Choose as many as apply.

The design no longer feels currentThe content is out of datePeople struggle to find usThere is no good way to reach us

A closer look

The information in detail

Where is the information stored today?

Choose as many as apply.

In inboxesIn spreadsheets and filesIn different programsIn people’s heads and on notes

What is needed?

Choose as many as apply.

A reliable overall viewFind information faster day to dayShared access for several peopleClear responsibilities

A closer look

The routine in detail

Where does it stall?

Choose as many as apply.

At handovers between peopleBetween different programsWhen information is missingUnder time pressure

Which consequences are noticeable?

Choose as many as apply.

It costs timeIt costs moneyCustomers wait or walk awayIt unsettles the team

Looking ahead

What would success look like?

When several things overlap, looking at the outcome helps more than a quick label.

Six months from now, how would you tell things are going well?

Choose as many as apply.

Your thoughts on this (optional)

Voice message

Record a voice message or use the text field above. Recording stops automatically after two minutes. Your recordings are uploaded only when you send the enquiry and must not exceed 2 MB in total.

Timing

When should it start?

What timeframe works for you?

As soon as possibleWithin the next three monthsSometime this yearNot decided yet. We are still exploring our options.

Anything else we should know? (optional)

Voice message

Record a voice message or use the text field above. Recording stops automatically after two minutes. Your recordings are uploaded only when you send the enquiry and must not exceed 2 MB in total.

Contact

How can we reach you?

We reply by email. If you prefer a call, please include your phone number too.

Your name

Company (optional)

Your email address is required for our reply. You may also provide a phone number.

Your email address

Your phone number (if you prefer a call)

How would you prefer us to get back to you?

Preferably by emailPreferably by phoneBy email or phoneNo preference

When is the best time to call?

In the morningIn the afternoonAny time that suits you

Summary

Everything at a glance

Review your answers, edit individual sections, then send your enquiry to us.

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